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Cannot install - no HPI Facility ID defined for this location

This error can occur when installing forms in MyPractice and is usually because the current user is not associated with a specific practice.  This is not uncommon for administrative users.

There are two ways to solve the problem.

  1. Log in as a nurse or GP (as these users are almost always associated with a practice).
  2. Edit the current user so that they are associated with a specific practice.

For option 2 above:

  1. Tools --> Staff --> Staff Details
  2. Double click on the currently logged-in user.
  3. Go to the Practitioner tab.
  4. Ensure that "Works for" is populated with an appropriate value.
  5. Logoff and log on again.

 

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